Castillo-Manzano, José I.; López-Valpuesta, Lourdes - In: Journal of Air Transport Management 40 (2014) C, pp. 48-55
This paper uses a large database of approximately 37,000 passengers and three different estimates to analyse the characteristics of the frequent flyer and the differences between frequent flyers and occasional flyers. The results show that frequent flyers are middle-aged men with a high level of...