Purpose – This article aims to investigate how R&D employees use their social networks to acquire user information and how this information is used in the development of new products. Design/methodology/approach – A single case study was conducted within a business unit at a multinational...

Purpose: New opportunities to nurture good ideas for innovation arise as firms use web-based ideation platforms for collective idea generation and development. What influences creative performance in firm-internal collective idea development is however not as well researched as idea generation...

Purpose: This paper analyzes how the distribution and structure of employees' attention influence idea survival in an organizational internal crowdsourcing session. Design/methodology/approach: Data from an online internal crowdsourcing session carried out within a multinational company with...

Web-enabled tools for ideation are becoming increasingly diffused in companies, but their true impact on innovation performance has been questioned. A factor that can explain some of the so far missing performance of these firm-internal systems for ideation is a lack of attention to the...

This paper examines the impact of social capital on the quality of ideas generated by individuals at work. Two dimensions of social capital are investigated—the degree (i.e. size) of individuals' networks of ideation relations, and the structural holes (i.e. gaps between nodes) of those...