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Tell us again, how satisfied are you? : the influence of recurring posttransaction surveys on purchase behavior
Flynn, Andrea Godfrey; Salisbury, Linda Court; Seiders, … - In: Journal of service research : JSR 20 (2017) 3, pp. 292-305
Persistent link: https://www.econbiz.de/10011736766
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How industries use direct-to-public persuasion in policy conflicts : asymmetries in public voting responses
Seiders, Kathleen; Flynn, Andrea Godfrey; Nenkov, Gergana Y. - In: Journal of marketing 86 (2022) 2, pp. 126-146
Persistent link: https://www.econbiz.de/10013258797
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Service innovation is urgent in healthcare
Berry, Leonard L. - In: AMS review : official publication of the Academy of … 9 (2019) 1/2, pp. 78-92
Persistent link: https://www.econbiz.de/10012113572
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A framework for aligning REAL food public policy with consumers' multiple eating motivations
Liu, Peggy J.; Haws, Kelly L. - In: Journal of public policy & marketing 42 (2023) 4, pp. 343-347
Persistent link: https://www.econbiz.de/10014381432
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Justifiable justifications in sequential indulgent choice situations : a framework for future research based on perceived exceptionality
Feurer, Sven; Haws, Kelly L. - In: Journal of business research : JBR 149 (2022), pp. 630-639
Persistent link: https://www.econbiz.de/10013325665
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Salad=success and fries=failure? : conceptualizing and assessing self-control outcome measures in food decision-making research
Haws, Kelly L.; Davis, Scott; Dholakia, Utpal - In: Journal of consumer behaviour : an international … 15 (2016) 2, pp. 99-116
Persistent link: https://www.econbiz.de/10011477140
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Haunts or helps from the past : understanding the effect of recall on current self-control
Nikolova, Hristina; Lamberton, Cait; Haws, Kelly L. - In: Journal of consumer psychology : JCP : the official … 26 (2016) 2, pp. 245-256
Persistent link: https://www.econbiz.de/10011479202
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Control over what? : individual differences in general versus eating and spending self-control
Haws, Kelly L.; Davis, Scott; Dholakia, Utpal M. - In: Journal of public policy & marketing : JPP & M ; an … 35 (2016) 1, pp. 37-57
Persistent link: https://www.econbiz.de/10011506005
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Should firms use small financial benefits to express appreciation to consumers? : understanding and avoiding trivialization effects
Liu, Peggy J.; Lamberton, Cait; Haws, Kelly L. - In: Journal of marketing 79 (2015) 3, pp. 74-90
Persistent link: https://www.econbiz.de/10011485863
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Sounds big : the effects of acoustic pitch on product perceptions
Lowe, Michael L.; Haws, Kelly L. - In: Journal of marketing research : JMR 54 (2017) 2, pp. 331-346
Persistent link: https://www.econbiz.de/10011697391