Many authors claim there is a paucity of evidence for the validity of measures of emotional intelligence (EI). This paper summarises existing information on the reliability and validity of two measures of EI, the Dulewicz and Higgs EIQ and the Bar‐on EQ‐i. It also reports the results of a...

This research note explores the extent to which the claims for the importance of emotional intelligence as a predictor of leadership potential are borne out. The paper reports the results of an exploratory study of a leadership development centre in which participants also completed an...

Within business the organisational concept of call centres has developed rapidly. Within the UK the use and development of these centres has grown at a significant rate over the last decade. The economic benefits of this organisational concept have been threatened by the nature of the work and...

Purpose – To investigate the new leadership dimensions questionnaire (LDQ) and a related framework for assessing an individual's leadership style in relation to the context in which the leader works; the three new LDQ sub‐scales designed to measure organisational context, follower commitment...

This paper reports on the development of a questionnaire designed to measure the process aspects of the board as a working group. This initial study has been conducted among senior management teams due to the difficulty in gaining access to a sufficiently large sample of board teams at this...