Uses data from the Community Tracking Study to compare consumer responses on key attributes of their health plans with information provided directly by the plans, finding that consumers tend to overestimate plan restrictions, especially those on access to medical specialists.

This article describes the Municipal Services Partnership (MSP) Policy developed by the Department of Constitutional Development (DCD) of the Ministry for Provincial Affairs and Constitutional Development of South Africa to help local authorities respond to the great demand for improvement of...

A startegic management approach is used to assess the nature of business environments affecting seafood distribution in Japan. Notions of environment ‘textures’ described in an influential paper by Emery and Trist are used to determine the current degree of environmental turbulence and the...

Purpose – Studies of workplace equality have often questioned the effectiveness of employers' efforts to tackle employment disadvantage. This article is concerned with the role that civil society organisations (CSOs) play in promoting equality at work. The main aims of this article are to:...

Based on data generated from a case study investigation of a well‐known partnership company the implications of partnership for employees are examined. The partnership approach received the endorsement of employees and it does appear to have brought them tangible benefits. Nevertheless, an...

Purpose: The paper investigates the implications for gendered power relations at work of Nitaqat, a workforce localization policy operating in Saudi Arabia which, by regulating the employment of Saudi nationals in private sector firms, has stimulated greater feminization of employment....

Purpose – Community rugby clubs are now becoming small businesses, which are mostly led by volunteers. This paper aims to document a case study on the Leadership Academy developed by the Rugby Football Union to improve the effectiveness of community rugby club leaders....