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Shadow of conflict : how past conflict influences group cooperation and the use of punishment

Gross, Jörg; Dreu, Carsten K. W. de; Reddmann, Lennart - In: Organizational behavior and human decision processes : … 171 (2022), pp. 1-14

Persistent link: https://www.econbiz.de/10013364141

Using conflict in organizations

Dreu, Carsten K. W. de (contributor); … - 1997 - Online-Ausg.

Persistent link: https://www.econbiz.de/10013208208

Enhancing emotional performance and customer service through human resources practices : a systems perspective

Gabriel, Allison S.; Cheshin, Arik; Moran, Christina M.; … - In: Human resource management review 26 (2016) 1, pp. 14-24

Persistent link: https://www.econbiz.de/10011429266

Does anger expression help or harm leader effectiveness? : the role of competence-based versus integrity-based violations and abusive supervision

Wang, Lu; Restubog, Simon; Shao, Bo; Lu, Vinh Nhat; … - In: Academy of Management journal : AMJ 61 (2018) 3, pp. 1050-1072

Persistent link: https://www.econbiz.de/10011885677

The interpersonal effects of emotion intensity in customer service : perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction

Cheshin, Arik; Amit, Adi; Kleef, Gerben A. van - In: Organizational behavior and human decision processes : … 144 (2018), pp. 97-111

Persistent link: https://www.econbiz.de/10011843755

When expressions of fake emotions elicit negative reactions : the role of observers' dialectical thinking

Hideg, Ivona; Kleef, Gerben A. van - In: Journal of organizational behavior : OB ; the internat. … 38 (2017) 8, pp. 1196-1212

Persistent link: https://www.econbiz.de/10011821684

Face threat sensitivity in distributive negotiations : effects on negotiator self-esteem and demands

Tuncel, Ece; Kong, Dejun; McLean Parks, Judi; Kleef, … - In: Organizational behavior and human decision processes : … 161 (2020), pp. 255-273

Persistent link: https://www.econbiz.de/10012428955

Requiem for a nudge : framing effects in nudging honesty

Dimant, Eugen; Kleef, Gerben A. van; Shalvi, Shaul - In: Journal of economic behavior & organization : JEBO 172 (2020), pp. 247-266

Persistent link: https://www.econbiz.de/10012288216

How does receiving gossip from coworkers influence employees’ task performance and interpersonal deviance? The moderating roles of regulatory focus and the mediating role of vicarious learning

Zhu, Qianlin; Martinescu, Elena; Beersma, Bianca; Wei, Feng - In: Journal of Occupational and Organizational Psychology 95 (2021) 2, pp. 213-238

Persistent link: https://www.econbiz.de/10012810321

Cutthroat cooperation: The effects of team role decisions on adaptation to alternative reward structures

Beersma, Bianca; Hollenbeck, John R.; Conlon, Donald E.; … - In: Organizational Behavior and Human Decision Processes 108 (2009) 1, pp. 131-142

Structural Adaptation Theory proposes that it is more difficult for teams to change from competitive to cooperative reward conditions than it is for them to change in the opposite direction, and this has been labeled the cutthroat cooperation effect [Johnson, M. D., Hollenbeck, J. R., Ilgen, D....

Persistent link: https://www.econbiz.de/10005348703