Inventory control for parts with infrequent demands is difficult since forecasting their demand is problematic. Traditional forecasting methods, such as moving average and single exponential smoothing, are known not to suffice since they do not cope well with periods with zero demands. Croston...

In the field of after sales service logistics for capital goods, generally, METRIC type methods are used to decide where to stock spare parts in a multi-echelon repair network such that a target availability of the capital goods is achieved. These methods generate a trade-off curve of spares...

The level of repair analysis (LORA) gives answers to three questions that are posed when deciding on how to maintain capital goods: (1) which components to repair upon failure and which to discard, (2) at which locations in the repair network to perform each type of repairs, and (3) at which...

Given a product design and a repair network for capital goods, a level of repair analysis determines for each component in the product (1) whether it should be discarded or repaired upon failure and (2) at which location in the repair network to do this. In this paper, we show how the problem...

Motivated by real-life spare parts networks, we introduce a new spare parts inventory model with lateral transshipment. We consider a multi-item, multi-location, single-echelon system with base stock control and aggregate mean waiting time constraints. The local warehouses are divided into two...

We consider an OEM who is responsible for the availability of her systems in the field through performance-based contracts. She detects that a critical reparable component in her systems has a poor reliability performance. She decides to improve its reliability by a redesign of that component...

We develop a delay time model (DTM) to determine the optimal maintenance policy under a novel assumption: postponed replacement. Delay time is defined as the time lapse from the occurrence of a defect up until failure. Inspections can be performed to monitor the system state at non-negligible...

We consider a continuous-time, single-echelon, multi-location inventory model with Poisson demand processes. In case of a stock-out at a local warehouse, a demand can be fulfilled via a lateral transshipment (LT). Each warehouse is assigned a pre-determined sequence of other warehouses where it...

We introduce a quantitative model to support the decision on the reliability level of a critical component during its design. We consider an OEM who is responsible for the availability of its systems in the field through service contracts. Upon a failure of a critical part in a system during the...

This paper describes an exploratory study of aspects that should be taken into consideration when optimizing tool kits, i.e. cases containing sets of tools that are used by service engineers for corrective maintenance. The study was carried out among service engineers of an Original Equipment...