Purpose – The purpose of this paper is to uncover the effects of perceived transaction convenience (PTC) and perceived transaction speed (PTS) on unified theory of acceptance and use of technology (UTAUT) in the context of m-payment. Design/methodology/approach – A predictive analysis...

The advancement of broadband technologies has altered how traditional business is being managed. Although the contribution of broadband is multifold and indispensable to business in today's reality, the adoption rate of broadband in Malaysia still remains low. Thus the research aims to...

Purpose: The paper intends to examine mobile taxi (m-taxi) adoption, so as to close the gap in the current literature and clarify the behaviour of users by synthesising technological factors that are related to the characteristics of m-taxi applications with non-technological factors that are...

Purpose: This research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance (PIP) among small and medium-sized manufacturing enterprises (SMMEs) in Malaysia. Design/methodology/approach:...

Purpose: In the literature of industrial management, the focus is normally given on examining the factors that contribute to product innovation acceptance. The advocates of “pro-innovation bias” assume that consumers are open to new products and are willing to accept an innovative product....

Purpose: Given the emerging nature of integrating blockchain into food traceability systems, this study aims to investigate the intention to participate in a blockchain-based Halal traceability system through a united model that consists of Halal orientation strategy, institutional theory and...

Purpose: Tourism review (TR) celebrates its 75th anniversary in 2020. The purpose of this paper is to proffer a holistic overview of TR based on bibliometric analyses of the publications from 2001 to 2019. Design/methodology/approach: The research method entails performance analyses and science...

Purpose: In today’s globalized and heavily industrialized economy, sustainability issues that negatively affect the human population and external environment are on the rise. This study aims to investigate a synergistic combination of supply chain management and quality management practices...

The aim of this study is to empirically examine the determinants of customer loyalty (CL) in mobile telecommunication services (MTS) from the Malaysian perspective. Service quality (SQ), perceived value (PV), trust and habit were examined as the determinants of customer loyalty. The currently...