Decision-making Support Systems (DMSSs) have been traditionally designed and built by using mainly the Waterfall method, Prototyping-Evolutive, or Adaptive approach in the last three decades. In this paper, the authors argue that while such approaches have guided to DMSS developers, they have...

Service and service systems concepts are fundamental constructs for the development of the emergent SSME, ITSM, and Service Oriented Software (SOS) knowledge streams. A diversified literature has provided a richness of findings, but at the same time, the lack of standardized conceptualizations...

The provision of high-quality educational services is a mandatory objective for Higher Education Institutions (HEIs) nowadays. Consequently, HEIs implement Quality Management System (QMS) process frameworks. A core managerial activity conducted in these QMS is decision making, which impacts the...

Frontmatter -- Advances in project risk management -- Contents -- Part I: Fundamentals -- 1 Managing risks and opportunities in cyber-physical systems with software architecture assessments -- 2 Managing software development risk: Risks of introducing the role of agile coach – a multivocal...

E-business is far more about strategy than technology, and the strategy of e-business is very important in today’s dynamic and competitive environment. In this article, we describe a balanced scorecard-based framework in detail and discuss its potential e-business uses. This framework...

This paper describes a Web-based intelligent decision making support system (DMSS) to deliver balanced scorecard (BSC) based modelling and analysis in support of strategic E-business management. This framework supports E-business managers during the strategy making process in a comprehensive,...

Solar chimney thermal power technology that has a long life span is a promising large-scale solar power generating technology. This paper performs economic analysis of power generation from floating solar chimney power plant (FSCPP) by analyzing cash flows during the whole service period of a...

Software Process Improvement efforts (SPI) are pursued by organizations for improving the overall quality of their software development processes. However, very small entities (VSEs) avoid them by the lack of required financial and other organizational resources. In contrast, VSEs use agile...