Purpose – The purpose of this paper is to present the findings of research to identify the key issues affecting organisations implementing and managing workplace change projects. Design/methodology/approach – A review of literature relating to the constituents of a high‐performance...

Infrastructure plays a key role in promoting economic growth and opportunities.In particular, the efficient provision of basic infrastructure services, like water and sanitation, is a key ingredient in fostering a country's social and economic development. Previous studies have found that...

We construct comprehensive and consistent datasets on telecommunications and electricity regulations in developing countries through extensive surveys of regulators. The database of telecommunications regulations includes 178 variables on regulatory governance and content in 45 countries. The...

In the early 1990s Mexico City's Federal District (the D.F.) initiated a series of service contracts with four operators in the private sector, each to be implemented in three stages over ten years. The idea was to introduce competitive pressures and to find out if a "gradualist" aaproach would...