Purpose: Despite the fact that user participation (UP) has been highlighted as an important aspect in innovation, previous findings on its relationship with service innovation performance (SIP) are inconsistent. This study aims to investigate the relationships among UP, knowledge management...

Purpose: Although prior studies have found that transactive memory system (TMS) in top management team (TMT) can enable innovation ambidexterity, works that focus on only the direct role of TMS and neglect the question of how the differentiated knowledge of the TMS are integrated. The purpose...

Purpose: New opportunities to nurture good ideas for innovation arise as firms use web-based ideation platforms for collective idea generation and development. What influences creative performance in firm-internal collective idea development is however not as well researched as idea generation...