This paper examines an approach for improving the accuracy of passenger show rate predictions for airlines. The method involves the logical analysis of data. This method based on optimization techniques, detects sets of conditions for which all the satisfying passengers have a significantly...

This case study examines the functions of the text mode in a predominantly voice-only SCMC tutoring session. Using conversation analysis with attention paid to the sequential and holistic unfolding of both text and voice turns, the authors found that the bimodal text-and-voice mode was employed...