Purpose: The purpose of this paper is to discuss the challenges inherent in planning and responding to disaster events in a multi-agency context where numerous governmental and non-governmental actors and agencies are involved in the planning and response phases. In particular, the authors...

Rapid change has been the keynote to survival and business success in the 1990s. Even highly successful organisations have had to communicate bad news at times. This paper is based on the premise that change will be smoother if the ‘bad news’ elements are properly communicated — both...

Imagine that you own a five-outcome gamble with the following payoffs and probabilities: ($100, .20; $50, .20; $0, .20; −$25, .20; −$50, .20). What happens when the opportunity to improve such a gamble is provided by a manipulation that adds value to one outcome versus another outcome, particularly...