Virtual corporations, enterprise re‐engineering, and adaptive/agile manufacturing are all new concepts based on the accomplishments of integrated manufacturing of the past decade. The new manufacturing enterprises are characterized by an ability to effect flexible reconfiguration of resources,...

This unique new textbook on Information Systems (IS) provides an answer to a few basic questions in the field: What is the scientific nature of IS? How do we design IS in today's connected world? What is the relationship between IS and innovation in knowledge economies? Whereas mainframe...

Service scaling is concerned with service productivity, and hyper-networks with the design of service scaling. This new model uniquely explains Internet-based economic activities, such as e-commerce/e-business and social networking, which are quintessential new genres of service for Knowledge...

Service enterprises are value cocreation networks. From this perspective, we analyze how hyper-network models can lead to new understanding for service science. A hyper-network is an integration of multi-layered (role-based) connections of members in a community, such as the Internet and an...

Applications of reliability theory and some forms of chance-constrained programming need real-time, nonstationary estimates of regression quantiles to trigger preventive actions, thereby avoiding undesirable system states. We have designed the Quantile Estimation Procedure (QEP) for this...

We present a framework, decision models, and supporting methods to improve government's decisions on a class of intervention problems. The example used is on natural gas shortages. We provide three decision models that move progressively from regulated market mechanisms as a means of gas...

Electronic Commerce and Enterprises -- Planning for Electronic Commerce -- Strategic Planning in General -- Evaluation of the Reference Model -- Putting the Reference Model to Work -- Some Ideas for a Supply Chain Enterprise -- An Internet Banking Plan for an Asian Bank -- Customer Service for...

There are some organizational and technical forces behind the momentum of Enterprise Collaboration, which lead to the emergence of a model of collaboration to achieve the goals of integration for enterprises and extended enterprises. This book presents a general Enterprise Resources Market model...

Service Enterprise Integration is developing a business paradigm that is of considerable interest in both the "push" research the academic area and the "pull" research of industry. A prominent example of this development has been the transformation of IBM into a service enterprise and the...

There are two types of readers that will find this book useful: those who have an interest in the Metadatabase model as an integration technology, and those who also seek a general discussion on information system analysis and design. To this end, a general conceptual framework on enterprise...