The paper addresses the alignment between business processes and information technology in enterprise resource planning (ERP) implementation. More specifically, we concentrate on one of the key decisions at the tactical alignment level: the decision on the implementation sequence of the ERP...

Purpose – In large system development efforts organizational and managerial issues are often more challenging than technical ones. One of the key concerns of managers is the control and evaluation of the overall development effort. The purpose of this paper was to analyze the evaluation of...

Here we investigate the evaluation of information technology (IT) projects to determine when firms evaluate IT and what the effects are on decisions made about the projects. We study evaluation over the IT project life cycle among a sample of the largest firms in Finland from a variety of...

Purpose – The purpose of this paper is to contribute to the discussion on enterprise resource planning (ERP) system adoption by investigating the relationship of enterprise size to the objectives and constraints of ERP adoption. Design/methodology/approach – In the paper, survey data, based...

Purpose The purpose of this paper is to examine what kinds of capabilities are required by process industry companies as they move toward servitization. The authors proceed in two steps. First, the authors explore the capabilities needed in servitization with a qualitative multiple case study....