Purpose – This paper aims to investigate the gap between the interests in supply chain collaboration (SCC) and the relatively few recorded cases of successful applications – this is the reality of SCC. Design/methodology/approach – The research represents the viewpoints of the authors...

Notes, in recent years, an increase of interest in the field of service parts inventory ‐ particularly in the computer industry. Explains that the computer industry is a highly competitive industry; products have to be repaired as quickly as possible, since slow repair can lead to loss of...

This paper presents a structured approach for business process re‐engineering (BPR) in a large (global) corporation. The paper defines BPR, explores the principles and assumptions behind re‐engineering, and looks for common factors behind its successes or failures. In order to overcome the...

Research on supply chain network design has mainly pursued efficiency oriented objectives for boosting service level and profit. However, the priority of an enterprise facing bankruptcy pressure shifts to fulfill debt obligation with limited financial resources and survive downsizing. In this...