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Art-oriented model of hotel service innovation

Wang, Tsai-Chiao; Tang, Ta-Wei; Cheng, Jen-Son - In: International Journal of Contemporary Hospitality Management 30 (2018) 1, pp. 160-177

Purpose: The development of artistic services is often unsuccessful because quality artistic services are characterized by offering new experiences to customers and pursuing excellence of the performing services in the details. To successfully facilitate developing artistic services, this study...

Persistent link: https://www.econbiz.de/10012068994

Artistic intervention, intellectual capital, and service innovation : a case study of a Taiwan's hotel

Cheng, Jen-Son; Xiang, Yong; Sher, Peter J.; Liu, Chia-Wei - In: Service business 12 (2018) 1, pp. 169-201

Persistent link: https://www.econbiz.de/10011915034

Designing lifestyle hotels

Cheng, Jen-Son; Tang, Ta-Wei; Wang, Tsai-Chiao - In: International journal of hospitality management 58 (2016), pp. 95-106

Persistent link: https://www.econbiz.de/10011581400

Psychological capital as a source of career adaptability, job satisfaction, and life satisfaction among tour operators and guides during a global crisis

Huang, Yu-Chih; Chen, Chun-Chu; Lin, Shao Chieh; Tang, … - In: Tourism management perspectives : TMP 49 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014554170