As Information Technology enters its second era, it's encountering a paradigm shift that mirrors changes in the corporation itself. With no respect for traditional boundaries, it's breaking down walls and hierarchies—and, in the process, becoming an increasingly valuable strategic tool.

The dog days for strategists are coming to an end. The rule of reengineering as the main tool for improving corporate performance and competitiveness is in its final death agony. It is becoming clear to most companies that the redesign of business processes to control costs is an insufficient...

1 Net Kids - Die Generation N revolutioniert Wirtschaft und Gesellschaft -- Die Kinder des digitalen Zeitalters -- Was machen Kinder mit Computern? -- Was machen die Computer mit den Kindern? -- Kinder in der interaktiven Welt -- Digitales Spielen -- Paradies mit Schwachstellen --...

1. The Advent of Integrated Office Systems -- 1.1. Introduction -- 1.2. The Roots of Office Automation -- 1.3. Integrated Office System Technology -- 1.4. Converging Technologies -- 1.5. The Potential: Augmentation of Knowledge Work -- 2. The Problem: Technology-Driven Systems -- 2.1....

1. The Advent of Integrated Office Systems -- 2. The Problem: Technology-Driven Sytems -- 3. Conceptual Approaches to Electronic Office Systems -- 4. Understanding the Office and Organization -- 5. Office Efficiency, Effectiveness, and Productivity -- 6. User-Driven Design -- 7. Assessing the...