Purpose – This study aims to show how change readiness shapes the knowledge acquisition process. The study elicits change readiness factors, at the individual and firm levels, that influence the knowledge acquisition process and are based on the context of professional service firms....

We discuss the harvesting of a single forest block from an operations scheduling viewpoint. We report on a harvesting case study, based on practical data from a commercial enterprise, involving minimum and maximum time lags and resource constraints. It appears that the scheduling of the...

Purpose – The study aims to assess the influence of change readiness on the knowledge sharing process. This study proposes that readiness for knowledge sharing involves developing holistic understanding of the process through identification of individual and organisational readiness....

This paper develops a research model of the importance of consumers’ perceived risk and the Internet shopping experience in the online purchasing behavior of Internet users. The model was tested using a survey of some 700 New Zealand Internet users. Both the perceived risk and perceived...

Suggests that a number of assumptions in the past have been made about how business process improvement, re‐engineering and organizational learning should take place in organizations. Points out that, although a number of these assumptions have been framed on theoretical models, few have been...

Purpose – This paper aims to propose a conceptual model for understanding the influence of change readiness on knowledge management processes and knowledge management effectiveness. It is suggested that change readiness should be assessed as a multidimensional construct consisting of...

This paper investigates the accuracy of an approximation procedure for evaluating alternatives under uncertainty with multiple evaluation attributes. This approximation uses only the first two moments of the probability distributions for the alternatives, and hence it can substantially reduce...