Ghosh, Biswadip; Yoon, Tom; Fustos, Janos - In: International Journal of Information Systems in the … 5 (2013) 2, pp. 30-45
Enterprise Resource Planning (ERP) systems, such as SAP, feature a rich set of integrated business applications. However, to maximize the long term benefits from ERP implementations, organizations need to careful manage the post-implementation phase and focus on supporting end users to achieve...