Purpose The purpose of this paper is to examine the relationship between customer loyalty and customer dependence in the context of modern format and traditional format stores. In the process, the role of switching cost and trust in this relationship has been explored....

Purpose: The purpose of this paper is to review the diversified existing literature on tourism and carbon emissions using bibliometric analysis to churn down the multiple studies under one paper, which not only provides insights into the evolution and progress of the research area but also sets...