Public policy which controls and seeks to correct employment discrimination is now in its fourth decade in the USA. Organizations have made strides in complying with such policies through their hiring practices and in employee development and training programmes. While laws such as the Civil...

This paper looks at the business drivers facing European companies and the way these drivers are changing their use of telecommunications. The findings are based on Ovum’s European Telecommunications Users Panel. This consists of over 100 international and multinational companies...

Drawing on economics and organizational behavior concepts, the authors develop a model of employee “voice†(defined in terms of the frequency of grievance filing) and employee intent to exit the firm. They test the model using data on a sample of nonmanagement employees of a large...

This article presents a multivariate analysis of the structure, uses, and consequences of nonunion employee appeal systems in three large U.S. companies over the 1980-83 period. Appeal system data drawn from company files are matched with personnel data to determine the effects of age, race,...