An in-depth examination of the concept of value in a digital world, an analysis of a range of digital business models and a framework for assessing the value of digital businesses. Assessing the value of traditional business was easy. There are hard, well tested metrics and tangible, measurable...

This handbook is a repository of state-of-the-art knowledge about enterprise resource planning (ERP) systems and applications. It presents cutting edge articles on ERP systems by leading researchers in the field from around the world. The articles discuss frontier areas of research in the field...

Purpose – The purpose of this paper is to analyze the underlying characteristics that enable the acquisition and appropriation of external knowledge, paying special attention to the relationship between external and internal networks to support this process . Design/methodology/approach – A...

Purpose – The purpose of this paper is to develop a benefits realisation road‐map for ERP usage in the context of small and medium‐sized enterprises (SMEs). Design/methodology/approach – Direct interviews were used to collect data from a random sample of 48 MBA students and 87 business...