Meet the economic gangster. He's the United Nations diplomat who double-parks his Mercedes on New York City streets at rush hour because the cops can't touch him--he has diplomatic immunity. He's the Chinese smuggler who dodges tariffs by magically transforming frozen chickens into frozen...

Frontmatter -- CONTENTS -- Preface to the Paperback Edition -- Introduction: A Machine for Getting Stuff Done -- CHAPTER 1: The Outsider -- CHAPTER 2: Designing the Job -- CHAPTER 3: Putting Together the Organizational Puzzle -- CHAPTER 4: In Praise of Squelching Innovation -- CHAPTER 5: What...