The purpose of this paper is to investigate the innovation opportunities related to digitalisation in health care and elderly care services using a “pothole approach”. The study focuses on two innovative e-service concepts developed in Finland for enhancing the well-being of senior citizens:...

Purpose – The purpose of this paper is to explore a possible way for service providers to learn from their customers' experiences and bridge gaps between their and their customers' perspectives. The research question is as follows: how can users' experiences be transformed through...

Pekkarinen S. and Harmaakorpi V. (2006) Building regional innovation networks: the definition of an age business core process in a regional innovation system, Regional Studies 40, 401-413. Regional innovative capability is a crucial factor in building regional competitive advantage under the...

Purpose – The purpose of this study is to examine the ongoing dynamics of the public service sector reform through an embedding process of a municipal enterprise from the field of basic social and health care services – a pilot model in Finland. Design/methodology/approach – The framework...

Purpose – The purpose of this article is to investigate data, information and knowledge in regional innovation networks. Emphasis has been put recently on regional innovation systems, where various actors are involved in innovative processes. The article responds to the need to study matters...

This paper delineates how systemic innovations coevolve with organisations in the context of home care and describes the dynamics in shared innovation activities when information technology (IT) systems are developed for such services. Innovation literature is presented from the system...

Today, economic growth is widely understood to be conditioned by productivity increases which are, in turn, profoundly affected by innovation. This volume explores these key relationships between innovation and growth, bringing together experts from both fields to compile a unique Handbook.

Scholars researching innovation are unanimous about the huge innovation potential in combining different fields of knowledge. Structural holes in innovation networks are especially fruitful in fostering new ideas and innovations. One problem in utilizing the innovation potential in structural...