Purpose – The purpose of this paper is to provide a framework that explains how individual organizational members' self‐construction processes motivate them to support or reject decoupling as a form of resistance to institutionally mandated change. Design/methodology/approach – Most...

Le crisi economiche rappresentano un evento che incide negativamente sulla redditività delle imprese. Nonostante gli studi di management abbiano offerto una serie di argomentazioni teoriche ed evidenze empiriche su come le crisi economiche influenzano performance e condotte operative delle...

<title>Abstract</title> In this article, a theoretical framework to study the effect of service diversification on firm financial performance is demonstrated. Data on 48 Italian facility management firms from between 2000 and 2009 show a consistent inverse U-shaped relationship between service diversification...

This paper adopts industry life cycle approaches to understand better the changing rationales for product strategy development in the worldwide mobile phone industry. Based on both primary and secondary sources, we find that mobile phone manufacturers have radically changed their product...

Despite much ado about the effectiveness of ‘product’ diversification, there is very limited knowledge about the impact of ‘service’ diversification on firm performance. By taking a resource-based perspective, this study explores the service diversificationperformance relationship....