Purpose: This study investigates the performance of Indian states based on infrastructural investment in social and economic sectors using data envelopment analysis (DEA). Most of the studies in the literature are based on how different elements of infrastructure such as transport, energy,...

Purpose: The purpose of this paper is to investigate the mediating role of process simplification on the relationship between process integration and upstream supply chain flexibility in Indian automotive organizations. Design/methodology/approach: The three-step mediation analysis was...

Purpose The purpose of this paper is to identify and rank the contextual relationship among the quality management (QM) constructs for manufacturing and its related service organizations providing integrated value bundles, which has got limited research attention. Design/methodology/approach The...