Purpose – The aims of the paper are to evaluate the relevance of environmental factors (seasonality, size and quality) on hotels’ performance and benchmarks; to measure the bias in efficiency resulting from a failure to control for these sources of heterogeneity; and to propose some...

A growing literature assesses the quality of life and well-being in geographically and/or politically divided areas. The paper proposes a new subjective well being (SWB) indicator based on residents’ satisfaction with environment and community, personal life and leisure activities. Our...

The purpose of the paper is to provide new information on the performance of frontier estimation methods, using data from Italian hotel industry. Quantile regression is also suggested as solution to frontier production function estimation. It is shown that, while the choice of estimation methods...