This article is concerned with “internal” corporate governance i.e. corporate governance within the firm – in particular the delegation of decision‐making powers from the parent company board to the boards of divisions and subsidiaries. In fast‐moving businesses, companies must respond...

Purpose The reason of this chapter is to clarify at a conceptual level the phenomenon of shared service centers. The aim of the chapter is to enable managers make better decisions when applying the concept of shared service centers. Design/method/approach This is a conceptual chapter, in which...