Cover; Half Title; Title Page; Copyright Page; Table of Contents; 1. Coming of age; Conclusion; 2. The need of a guide to deliver Resilient Health Care; 3. Procuring evidence for Resilient Health Care; Introduction; Rationale for studies and data collection approach; Different rationales for research...

The development of human factor- (HF) related regulations of the International Maritime Organization (IMO) has often been the result of responses to maritime accidents. The typical reaction to an accident has been a combination of (mainly technical) regulations, changing of procedures and...

This article relates the findings of an ethnographically informed study conducted at a Swedish Nuclear Power Plant. It describes a set of events while the plant was shut down for a short non-productive outage. In order to understand better how high-reliability organizations successfully manage...

Part I: Openings. Introduction: The Journey to Here and What Happens Next. Bon Voyage: Navigating the Boundaries of Resilient Health Care. Part II: Negotiating Across Boundaries. Working Across Boundaries: Creating Value and Producing Safety in Health Care Using Empathetic Negotiation Skills....