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Behavioral public performance : how people make sense of government metrics

James, Oliver; Moynihan, Donald P.; Olsen, Asmus Leth; … - Public Management Research Association - 2020

Persistent link: https://www.econbiz.de/10012549509

Citizens' motivated reasoning about public performance : experimental findings from the US and Denmark

Baekgaard, Martin; James, Oliver; Serritzlew, Søren; … - In: International public management journal 23 (2020) 2, pp. 186-204

Persistent link: https://www.econbiz.de/10012270722

Behavioral public performance : how people make sense of government metrics

James, Oliver; Olsen, Asmus Leth; Moynihan, Donald P.; … - 2020

A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this...

Persistent link: https://www.econbiz.de/10013272384

Representative bureaucracy and its symbolic effect on citizens : a conceptual replication

Van Ryzin, Gregg G.; Riccucci, Norma M.; Li, Huafang - In: Public management review 19 (2017) 9, pp. 1365-1379

Persistent link: https://www.econbiz.de/10011739340

How citizens respond to outputs, outcomes, and costs : a survey experiment about an HIV/AIDS program

Grosso, Ashley; Charbonneau, Étienne; Van Ryzin, Gregg G. - In: International public management journal 20 (2017) 1, pp. 160-181

Persistent link: https://www.econbiz.de/10011670911

Evidence of an output bias in the judgment of public performance : a replication and extension

Van Ryzin, Gregg G.; Grosso, Ashley; Charbonneau, Étienne - In: Public performance & management review 44 (2021) 3, pp. 451-470

Persistent link: https://www.econbiz.de/10012588760

Are managers susceptible to framing effects? : an experimental study of professional judgment of performance metrics

Fuenzalida, Javier; Van Ryzin, Gregg G.; Olsen, Asmus Leth - In: International public management journal 24 (2021) 3, pp. 314-329

Persistent link: https://www.econbiz.de/10012608728

Coproduction and trust in government : evidence from survey experiments

Kang, Sinah; Van Ryzin, Gregg G. - In: Public management review 21 (2019) 11, pp. 1646-1664

Persistent link: https://www.econbiz.de/10012178886

Representation, reputation and expectations towards bureaucracy : experimental findings from a favela in Brazil

Cabral, André Dantas; Peci, Alketa; Van Ryzin, Gregg G. - In: Public management review 24 (2022) 9, pp. 1452-1477

Persistent link: https://www.econbiz.de/10013355327

Marketization reforms and co‐production : Does ownership of service delivery structures and customer language matter?

James, Oliver; Jilke, Sebastian - In: Public Administration 98 (2020) 4, pp. 941-957

Persistent link: https://www.econbiz.de/10012283642