Purpose: This paper examines whether and how labour market duality can be alleviated through legislation that prohibits discrimination based on employment type. Design/methodology/approach: In 2007, the Korean government undertook a labour reform banning discriminatory treatment against...

Purpose: This study aims to examine how the number of choices consumers have influences provider satisfaction, plan satisfaction and positive word-of-mouth (WOM) in the health insurance industry. Design/methodology/approach: Partial least squares (PLS) and structural equation modeling...