Effective performance management of professionals in knowledge based organisations has particular significance, but is an under researched area in the literature. Universities and colleges are knowledge based organisations especially dependent on the expertise, commitment and innovation of their...

Purpose: The purpose of this paper is to offer a theoretical framework of whistleblowing that gives due recognition to the emotional and reflexive processes that underpin it. Modes of anger are integrated into the model based on a reading of Geddes and Callister (2007), and developed by...

Purpose – This paper analyses how Shakespeare's plays are relevant to modern business. Design/methodology/approach – The author uses a book called The Bard & Co: Shakespeare's Role in Modern Business for the analysis. Findings – Shakespeare's language can help improve the language of...

Purpose – To demonstrate that stakeholder analysis has a significant contribution to make as a “middle ground” research method and as a means of organisational change. Design/methodology/approach – A case study of performance appraisal in UK academic institutions uses stakeholder...

Purpose – The paper aims to develop a conceptual framework to show how service provider value propositions and customer purchase decisions represent the offer and acceptance of types of psychological contract that, if satisfied, result in particular levels of consumer commitment and related...

This paper uses stakeholder theory to critique the morality of managerialism, and advocates “ethical corporate governance” as an alternative philosophy and practice. Managerialism is seen as morally and commercially inferior to “moral management” in the new era of stakeholder accountable...

Demographic and student discipline data were used to examine the influence of multi-level risk and protective factors on exclusionary school discipline outcomes. Participants included all youth (n=87,997) in grades K to 12 who were enrolled in Denver Public Schools (n=183) in 2011–2012. The...

Current research on corporate social responsibility (CSR) illustrates the growing sense of discord surrounding the ‘business of doing good’ (Dobers and Springett, Corp Soc Responsib Environ Manage 17(2):63–69, <CitationRef CitationID="CR14">2010</CitationRef>). Central to these concerns is that CSR risks becoming an over-simplified...</citationref>

Purpose – The paper seeks to focus on operationalising corporate social responsibility in the context of employee governance. Its purpose is to evaluate critically the ethics of “mainstream” human resource management (HRM) and to propose an alternative stakeholder systems model of HRM....

Purpose – Research has not fully recognised the significance of employee stakeholders to the design and effective operation of performance management systems. The purpose of the paper is to demonstrate the centrality of employees within the stakeholder systems model of performance management...