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Shadow of conflict : how past conflict influences group cooperation and the use of punishment
Gross, Jörg; Dreu, Carsten K. W. de; Reddmann, Lennart - In: Organizational behavior and human decision processes : … 171 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013364141
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Using conflict in organizations
Dreu, Carsten K. W. de (contributor);  … - 1997 - Online-Ausg.
Persistent link: https://www.econbiz.de/10013208208
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Reconsidering the Relation between Regret and Responsibility,
Zeelenberg, Marcel; Dijk, Wilco W. van; Manstead, … - In: Organizational Behavior and Human Decision Processes 74 (1998) 3, pp. 254-272
Persistent link: https://www.econbiz.de/10005348488
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Regret and Responsibility Resolved? Evaluating Ordonez and Connolly's (2000) Conclusions
Zeelenberg, Marcel; Dijk, Wilco W. van; Manstead, … - In: Organizational Behavior and Human Decision Processes 81 (2000) 1, pp. 143-154
Persistent link: https://www.econbiz.de/10005348644
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Emotional Reactions to the Outcomes of Decisions: The Role of Counterfactual Thought in the Experience of Regret and Disappointment,
Zeelenberg, Marcel; Dijk, Wilco W. van; van der Pligt, Joop - In: Organizational Behavior and Human Decision Processes 75 (1998) 2, pp. 117-141
Persistent link: https://www.econbiz.de/10005348658
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Enhancing emotional performance and customer service through human resources practices : a systems perspective
Gabriel, Allison S.; Cheshin, Arik; Moran, Christina M.; … - In: Human resource management review 26 (2016) 1, pp. 14-24
Persistent link: https://www.econbiz.de/10011429266
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Does anger expression help or harm leader effectiveness? : the role of competence-based versus integrity-based violations and abusive supervision
Wang, Lu; Restubog, Simon; Shao, Bo; Lu, Vinh Nhat; … - In: Academy of Management journal : AMJ 61 (2018) 3, pp. 1050-1072
Persistent link: https://www.econbiz.de/10011885677
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The interpersonal effects of emotion intensity in customer service : perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction
Cheshin, Arik; Amit, Adi; Kleef, Gerben A. van - In: Organizational behavior and human decision processes : … 144 (2018), pp. 97-111
Persistent link: https://www.econbiz.de/10011843755
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When expressions of fake emotions elicit negative reactions : the role of observers' dialectical thinking
Hideg, Ivona; Kleef, Gerben A. van - In: Journal of organizational behavior : OB ; the internat. … 38 (2017) 8, pp. 1196-1212
Persistent link: https://www.econbiz.de/10011821684
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Face threat sensitivity in distributive negotiations : effects on negotiator self-esteem and demands
Tuncel, Ece; Kong, Dejun; McLean Parks, Judi; Kleef, … - In: Organizational behavior and human decision processes : … 161 (2020), pp. 255-273
Persistent link: https://www.econbiz.de/10012428955