The Internet is central to the new media, but the Internet is itself a dynamic technology that is constantly evolving as users adopt and reject new features, devices and applications and use them in ways that are often unanticipated. This article is anchored in longitudinal survey data on how...

Stressing the importance of accumulating systematic empirical information on the users and uses of video teleconferencing, the authors present the findings of a pilot study of AT&T's Picturephone Meeting Service. They then set out preliminary conclusions that may be drawn from those findings....

This article considers the complex social issues raised by new technological developments in telecommunications under the general headings of privacy, intrusion, equity, a 'human touch' and freedom of expression. Caller identification is discussed in some detail. The author concludes that,...

Progress towards realizing the full potential of 'e-government'—using digital technologies to improve public services and government-citizen engagements—has been slower and less effective than the technologies' take-up in spheres such as e-commerce. Evidence from across Europe reported here,...

Internet Studies has been one of the most dynamic and rapidly expanding interdisciplinary fields to emerge over the last decade. The Oxford Handbook of Internet Studies has been designed to provide a valuable resource for academics and students in this area, bringing together leading scholarly...