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ECONIS (ZBW)
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1
Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 24-48
Persistent link: https://www.econbiz.de/10012821044
Saved in:
2
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
3
Artificial intelligence features and their service outcomes : a meta-analysis
Li, Minglong
;
Sun, Xiaoyang
;
Hua, Meichen
;
Qiu, Hailian
- In:
Journal of hospitality marketing & management
34
(
2025
)
1
,
pp. 46-71
Persistent link: https://www.econbiz.de/10015189077
Saved in:
4
Enhancing hospitality experience with service robots : the mediating role of rapport building
Qiu, Hailian
;
Li, Minglong
;
Shua, Boyang
;
Bai, Billy
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 247-268
Persistent link: https://www.econbiz.de/10012256132
Saved in:
5
Real in virtual : the influence mechanism of virtual reality on tourists' perceptions of presence and authenticity in museum tourism
Li, Minglong
;
Sun, Xiaoyang
;
Zhu, Yu
;
Qiu, Hailian
-
2024
Persistent link: https://www.econbiz.de/10015141942
Saved in:
6
The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian
;
Li, Minglong
;
Bai, Billy
;
Wang, Ning
;
Li, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
Saved in:
7
Linking customer-employee exchange and employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 87-97
Persistent link: https://www.econbiz.de/10011521554
Saved in:
8
Development of measurement scale for functional congruity in guest houses
Wang, Sha
;
Hung, Kam
;
Li, Minglong
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 23-31
Persistent link: https://www.econbiz.de/10011870761
Saved in:
9
Customer participation in services and its effect on employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 164-185
Persistent link: https://www.econbiz.de/10011669773
Saved in:
10
A review of employee innovative behavior in services
Li, Minglong
;
Hsu, Cathy H. C.
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2820-2841
Persistent link: https://www.econbiz.de/10011610992
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