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Flexible bed allocations for hospital wards

Bekker, Renée M.; Koole, Ger M.; Roubos, Dennis - In: Health care management science 20 (2017) 4, pp. 453-466

Persistent link: https://www.econbiz.de/10011781156

Single-leg revenue management with downsell and delayed decision making

Hopman, Daniel; Koole, Ger M.; Mei, R. D. van der - In: Journal of revenue and pricing management 16 (2017) 6, pp. 594-606

Persistent link: https://www.econbiz.de/10011854205

A uniformization approach for the dynamic control of queueing systems with abandonments

Legros, Benjamin; Jouini, Oualid; Koole, Ger M. - In: Operations research 66 (2018) 1, pp. 200-209

Persistent link: https://www.econbiz.de/10011818618

Should we wait before outsourcing? : analysis of a revenue-generating blended contact center

Legros, Benjamin; Jouini, Oualid; Koole, Ger M. - In: Manufacturing & service operations management : M & SOM 23 (2021) 5, pp. 1118-1138

Persistent link: https://www.econbiz.de/10012653961

Front-office multitasking between service encounters and back-office tasks

Legros, Benjamin; Jouini, Oualid; Akşin, Zeynep; … - In: European journal of operational research : EJOR 287 (2020) 3, pp. 946-963

Persistent link: https://www.econbiz.de/10012293987

A machine learning approach to itinerary-level booking prediction in competitive airline markets

Hopman, Daniel; Koole, Ger M.; Mei, R. D. van der - In: International journal of revenue management : IJRM 12 (2021) 3/4, pp. 153-191

Persistent link: https://www.econbiz.de/10012990601

Modeling COVID-19 hospital admissions and occupancy in the Netherlands

Bekker, Renée M.; Broek, Michiel A. J. uit het; Koole, … - In: European journal of operational research : EJOR 304 (2023) 1, pp. 207-218

Persistent link: https://www.econbiz.de/10013454183

Demand forecasting in hospitality using smoothed demand curves

Leeuwen, Rik van; Koole, Ger M. - In: Journal of revenue and pricing management 21 (2022) 5, pp. 487-502

Persistent link: https://www.econbiz.de/10013390637

Single-dimensional leg-level dynamic programming with booking-time dependent cancellation probabilities for revenue management

Hopman, Daniel; Koole, Ger M.; Mei, R. D. van der - In: International journal of revenue management : IJRM 13 (2022) 1/2, pp. 99-123

Persistent link: https://www.econbiz.de/10014227853

A Simple Staffing Method for Multiskill Call Centers

Pot, Auke; Bhulai, Sandjai; Koole, Ger - In: Manufacturing & Service Operations Management 10 (2008) 3, pp. 421-428

We study a simple method for staffing in multiskill call centers. The method has short computation times and determines nearly optimal staffing levels. It is in both views competitive to other methods from the literature. Because of the fast and accurate performance of the method, many different...

Persistent link: https://www.econbiz.de/10009218554