Describes the important role of activity‐based management in determining the direction for those managing change. Explores the importance to the implementation of change of the understanding of cost in business as opposed to simply the desire to improve the way things are done. Concludes that...

Paul Clark explores the nature of war and famine by looking at the link between food insecurity and the war in Afghanistan over the last 20 years. He examines the effects of war on food security: food production, the transport and marketing of food, and the ability of people to afford that food...

Many large-scale health surveys use interviewers to obtain standardised information about the health of the general population. To improve response rates and data quality, the researchers/designers usually brief the interviewers to familiarise them with the survey procedures and stimulate their...

The implementation of Total Quality Management (TQM) principles and practices in continuous‐process manufacturing operations is described from initial consideration through to TQM becoming part of the normal operations of the company. The importance of management‐led project teams in the...

In this journal, Elliott and Ellingworth (1997) reported their attempts to assess the impact of certain sources of survey error on the British Crime Survey. This article attempts to correct some flaws in their article, to place their results in a wider context, and to provide some further -...

The aim of the paper is to compare two alternative survey designs in terms of resultant response rates, non response bias and cost. The first design is a simple postal survey with follow-up mailings; the second design is a two-phase multi-mode design, where the postal survey is followed at the...