The salient organizational development challenge in modern times is that of building a highly engaged workforce that is committed, productive and innovative. Employees wish to give their very best at work. Organizations also make every effort to provide an atmosphere where people can do their...

Purpose: The paper tries to understand the needs of the international assignees across the different stages of expatriation and how different developers in the professional and non-professional sphere render support and advice through these stages. Design/methodology/approach: In this paper,...

There is building evidence in India that the delivery of health services suffers from an actual shortfall in trained health professionals, but also from unsatisfactory results of existing service providers working in the public and private sectors. This study focusses on the public sector and...

Purpose International assignments are not just opportunities for career advancement but also for personal growth and exploration. This paper, by capturing the changing expectations and success parameters across the assignments, is a timely and relevant resource for individuals navigating the...

Purpose: The purpose of this paper is to empirically examine the organizational culture (OC) of the competing values framework (CVF) on quality management (QM) practices. Specifically, it tests OC on two views, QM practices, i.e. the infrastructure quality and core QM practices....

Purpose: The aim of this paper is to deploy Six Sigma (SS) methodology for addressing the customer complaints pertaining to Chemical-X in an Indian chemical company. Design/methodology/approach: The study followed a structured Define, Measure, Analyze, Improve, Control (DMAIC) approach to...

Purpose: The purpose of this paper is to establish the relationship between organizational culture (OC) and total quality management (TQM) practices in the Indian construction industry. Design/methodology/approach: A questionnaire survey was conducted to draw valid empirical data from 200...

Purpose: The present study proposes a model to examine the cultural fit between buyers and suppliers for establishing synergies in their processes and practices. Design/methodology/approach: This study assessed buyers' culture through the Competing Values Framework and used Quality Management...