Purpose – The purpose of this paper is to examine practices, realities and opportunities relevant to Moroccan tourism. In the process, the competitiveness of this vital economic sector is assessed. Based on this examination, relevant, benchmarking implications are identified and advanced to...

Offers a rare insight into the dynamics, realities and potential of the Iranian business community. Uses a sample of 40 Iranian executives to empirically study the impact of the economic constraints and the values of executives on the performance of Iranian business organisations. Emphasizes the...

Purpose – This research attempts to shed some light on Palestinian executives and their organizational culture. Specifically, this research focuses on the dimensions of executive courage in the unique Palestinian culture. The impact of executive courage on Palestinian organizations is...

In a period of rapid environmental change, banks recognise that their survival hinges on their ability to innovate and be responsive to the needs of their customers. Partially spawned by such recognitions, private banks have grasped computer‐based management information systems and...

Purpose – The purpose of this paper is twofold: first, to study the environmental and competitive factors in the service organizations and second, to investigate the extent of effective implementation of quality improvement initiatives in different operational settings....

Investigates several facets of the implementation of just‐in‐time (JIT) using a two‐tiered empirical approach that included a field study and a mailed survey. The 277 respondents to the survey included 130 manufacturing organizations, 61 service organizations and 86 public sector...

Purpose: The purpose of this paper is to assess the management of public-sector projects in Portugal paying particular attention to the extent to which total quality management (TQM) principles are being utilized in such projects. Design/methodology/approach: Based on an extensive review of the...

Uses information gathered from the advanced manufacturing technology (AMT) literature to develop an integrated conceptual framework for effectively planning and implementing these systems. Then examines the efficacy of this framework by investigating the relationship between adoption of various...

The effective implementation of just‐in‐time (JIT) in the US public sector is examined in this empirical study. Specifically, the relationships between organizational modification efforts prior to JIT implementation, problems encountered during implementation and JIT success are investigated...