This paper has a dual role. First, it provides an overview of partnership, with particular reference to the present Labour Government and the shaping of its relations with the institutions of capital and business representation. Second, it provides an introduction to the special issue on...

The article examines the attitudes and experiences of senior workplace trade union representatives, from the Manufacturing, Science and Finance Union, against the TUC’s six principles of partnership. The findings suggest some acceptance of the ideological aspects of partnership, such as the...

Examines how a TQM programme has been implemented within the context of Royal Mail. Demonstrates that within the organization TQM has been “negotiated” around four main factors: the complexities of utilizing the discourse of the customer; the organization′s market dominance in the...

Purpose – The purpose of this paper is to reflect on some of the problems and issues emerging from the changing role of the state in the UK’s industrial relations since 1964 – the year the Labour Party was elected to power under Harold Wilson’s leadership. The paper argues that the UK...

Purpose – This paper aims to provide an overview of changes in the context of the Swedish public sector. Design/methodology/approach – It reviews the main literature on the topic and relevant policy texts. Findings – In short, even though the last decade and a half has been a most...

Purpose – The purpose of this article is to study the overall development of public sector industrial relations in The Netherlands. Design/methodology/approach – The paper reviews the main literature on the topic and relevant policy texts. There are interviews with key individuals referenced...

Purpose – The purpose of this article is to evaluate the general developments in the form of industrial relations in the UK public sector. Design/methodology/approach – It reviews the main literature on the topic and relevant policy texts. Findings – The article concludes by analysing...