Purpose – The aim of this paper is to summarise a successfully completed doctoral thesis. The main purpose of the paper is to provide a summary that indicates the scope of, and main issues raised by, the thesis so that readers that are undertaking research in this area may be aware of current...

Purpose – The purpose of this paper is to offer insights into a tool that one of the authors has developed to help map, and thus visualise, stakeholder power and influence within the performing organisation. Design/methodology/approach – The concept described in this paper has been tested at...

Purpose – The purpose of this paper is to provide a framework for assisting individuals in organisations to understand how to engage their senior stakeholders. Design/methodology/approach – The main method for the research is a descriptive case study to test the theories described in the...

Effective project managers are required to have both “hard” technical skills to help control the iron triangle of time, cost and functional scope as well as relationship management skills to work effectively with people and get the best out of them. This paper argues that project managers...

Purpose – This paper aims to explore a case study example of the decision‐making process that occurs within complex organizations. It exposes a murky “zone” of decision making and action between the strategic vision set by senior management and the work of teams to realise projects....

Stakeholder analysis and engagement are the main tasks in stakeholder management. To identify operational approaches for stakeholder analysis and engagement, six interviews and a questionnaire survey were conducted in Hong Kong, and an additional 15 interviews were held in Australia. The main...