Purpose – The purpose of this paper is to create a benchmark and identify best practices for Project Portfolio Management (PPM) for both tangible product‐based and service product‐based development project portfolios. Design/methodology/approach – A questionnaire was developed to gather...

Purpose – The purpose of this paper is to improve understanding and provide guidance for investments in organizational learning mechanisms for the establishment and evolution of organizational capabilities such as project portfolio management (PPM) and project management capabilities....

Purpose – The purpose of this paper is to summarise a recent doctoral thesis on the relationship between project portfolio management (PPM) and competitive advantage in service and manufacturing organisations. Design/methodology/approach – This two‐phase mixed method study comprises a...

Purpose – This paper outlines the use of quality function deployment (QFD) for strategic planning. QFD provides a comprehensive process for defining the issues facing an organisation in terms of customer and stakeholder outcomes, natural segments and key strategic opportunities....

This paper revisits a typical bricks and mortar company that had successfully applied strategy development and deployment methodologies such as Hoshin and QFD to their transformation process. With the explosive growth of the Internet, and the increasingly turbulent economic environment, the...

The practice of logistics management has changed from an operational concern with the elemental activities to a strategic interest in how effective logistics management can help reach corporate objectives. Recent Australian government policy has emphasized world competitiveness and Australia′s...

Introduced to the West from Japan, Quality Function Deployment (QFD) is a powerful approach to customer‐focused product development. In recent years, many practitioners and academics have recognized the potential of these methods and applied them to strategic formulation and decision making as...

Purpose: To prepare project managers for the human aspects of project work using a new classroom-based approach to foster abilities in collective sensemaking. Design/methodology/approach: The authors developed an approach for fostering collective sensemaking abilities through three class...