Although it is often posited that quality circles are an instrument for improving both efficiency and quality of working life, little systematic research has been done. In 1985 therefore, the Dutch Ministry of Social Affairs and Employment initiated a research study. Describes the results of...

In this article a model is presented concerning the organisation of the maintenance process of a quality system. This model consists of the composition of two existing models. The point of departure is a three‐level model of quality management. Then each of these three levels has been split up...

Discusses the organization of quality management from the perspective of control. First defines an abstract control system in terms of hierarchy. Then uses this model to describe the organization of quality management in more detail. Indicates how this abstract control system can be realized in...

The different steps in the development of a new quality management system resemble the phases known within information planning. However, there is one substantial difference: the methods of information planning are in an adult stage and have been supported by computerized aids for years because...

The Reality of Budgetary Reform in OECD Nations investigates the impacts and consequences of budgetary reform through a comparative assessment of advanced Organisation for Economic Co-operation and Development (OECD) democracies that have undertaken budget reforms over the past two to three decades

The global financial crisis of 2007-09 constituted the biggest shock to the economies of the OECD nations since the Second World War, testing budgetary systems and causing most of their governments to move into intense crisis mode. Policy responses by governments and international authorities...