The manufacturing strategy literature suggests a number of areas in which decisions are of strategic importance. This study uses a survey of manufacturing executives from 213 business units in the United States to explore empirically the concept of strategic decision categories and improvement...

It is now quite widely accepted that there are benefits to be derived from an integrated management perspective of the flows of purchased parts, components and raw materials from suppliers into and through manufacturing facilities, and of finished products through distribution channels to final...

Here's the answer to “why” and “how” “global” manufacturing strategy should be integrated into corporate strategy.

Bowman [Bowman, E. H. 1963. Consistency and optimality in Managerial decision making. Management Sci. 9 (2) 310-322.] and others have proposed that regression models derived from a manager's past behavior can serve as a basis for future managerial decisions. This paper is concerned with a...

This paper describes the development and analysis of a numerical taxonomy of manufacturing strategies. The taxonomy was developed with standard methods of cluster analysis, and is based on the relative importance attached to eleven competitive capabilities defining the manufacturing task of 164...

Using a two‐round Delphi process among 92 manufacturing managers from around the world, assesses the appropriateness of a variety of performance measures. The Delphi process used a survey technique that was pioneered by Dixon, Nanni, and Vollmann to highlight gaps (high perceived importance to...

Introduces a framework for integrating the operations management and marketing approaches within a service operation. Focuses on customer satisfaction with waiting time, with the aim of providing improved satisfaction for a given level of resources. Provides an application of this methodology by...