Purpose – The purpose of this paper is to assess which communication channels are most frequently used by employees to gain corporate strategic information and the impact of seniority on communication channel chosen. Design/methodology/approach – A Saudi Arabian manufacturing company...

This study replicates and extends Alexander’s study for the purpose of identifying the recurring implementation problems. One hundred questionnaires were mailed to business companies in the Bradford area (UK). Twenty‐seven questionnaires have been returned of which only 24 are usable. Six...

Water suppliers in parts of Europe currently face occasional Drinking Water Directive compliance challenges for a number of pesticide active substances including metaldehyde, clopyralid and propyzamide. Water Framework Directive (WFD) Article 7 promotes a prevention-led (catchment management)...

Purpose – The purpose of this paper is to examine the role of consumer protection agencies. In the light of growing importance of consumerism in developing countries, the paper measures the level of satisfaction with the performance provided by five different consumer protection agencies, in a...

Purpose – The paper seeks to explore the factors that would make an impact on the corporate image of large commercial banks in Saudi Arabia through the perceptions of direct customers. It proposes an appropriate way of measuring corporate image in the Saudi banking industry through the...

Purpose: The purpose of this paper is to examine the impact of integrating ISO 9000 and total quality management (TQM) on operational performance of manufacturing organizations and their journey toward achieving world-class manufacturing (WCM) status. Design/methodology/approach: The authors...

The performance of flexible manufacturing systems, (FMS) has been one of the major topics that has attracted the attention of production and operations management (POM) researchers for the last two decades. In this paper we study the relationship between the degree of machine flexibility and the...

Examines the impact of the intensity level of computer‐based technologies (CBTs) on quality. The intensity level of CBTs is empirically‐based. The main thrust of the intensity level of CBTs is fourfold. First, the technology must, intuitively, exist. Second, it must be integrated with other...

Examines design for manufacturability (DFM) which has become of a paramount interest to academicians and practitioners as well. The emergence of advanced manufacturing and information technologies and recent managerial philosophies such as JIT, TQM have made it easier for manufacturing...

Examines the impact of the intensity level of design for manufacturability (DFM) on the time‐to‐market. Hypothesizes that companies which use the DFM technology strategically are more likely than their counterparts to exhibit a shorter time‐to‐market, introduce ew products and processes...