Examines the relationships between quality and productivity improvement approaches currently adopted by Chinese firms and the quality, operating, and financial performances of these firms. Three major hypotheses were formed, namely: a company’s quality performance is correlated to its quality...

Purpose: This study aims to explore the relationships among the five components of supply chain (SC) resilience (SCRES): visibility, velocity, flexibility, robustness and collaboration and their impacts on the SC performance under disruption (SCPUD). Design/methodology/approach: Five SCRES...

The impact of research work is related to a scholar's reputation and future promotions. Greater research impact not only inspires scholars to continue their research, but also increases the possibility of a larger research budget from sponsors. Given the importance of research impact, this study...

Electronic commerce (EC) is increasingly popular in today's businesses. The business-to-consumer EC environment has voluminous, unpredictable, and dynamically changing customer orders. A major part of the delivery system of this environment is the dynamic vehicle routing (DVR) system. This study...

1. For those about to tag / Jan Kietzmann -- 2. Privacy and location-based mobile services / Adrian Lawrence, Jane Williams -- 3. Business models for mobile payment service provision and enabling / Dietmar Wiedemann, Wolfgang Palka, Key Pousttchi -- 4. Ubiquitous communication / Mikko Pynnonen...

"This book provides a broad investigation into the use of social technologies in business practices through theoretical research and practical applications, exploring the opportunities and challenges brought about by the advent of various 21st century online business web tools and...