Posits that quality circles (QCs) are a form of employee involvement (EI) which failed due to inconsistent support from management and because they were unable to cope with the realities of organizational power. The QC programme in Land‐Rover flourished during most of the 1990s and is atypical...

Purpose: This study aims to investigate the relationship between university–industry collaboration (U-I-C) in research and development (R&D) and quality management and explore how the relationship is mediated by innovation. Design/methodology/approach: Based on panel data consisting of 109...

Purpose: The authors investigate empirically emigrants' intentions and motivations to work virtually for their country of origin. The study focuses on a country with substantial, persistent emigration and explores theories of diaspora investment motivation and virtual work characteristics....

Continuous improvement groups are teams of employees with special responsibility for improving quality. This paper reports on the first 12 months of a pilot implementation by Land Rover and gives the main results of initial interviews with team members. The analysis concentrates on the attitudes...