Purpose – The purpose of this paper is to illustrate and evaluate the semantic process benchmarking concept. Design/methodology/approach – The authors' approach includes the use of metamodels and ontologies, which make the process models syntactically and semantically comparable....

Purpose – Sectors with high transport volumes face the challenge of reengineering existing processes. Furthermore, new models that support transportation processing are required. One possible model would be a fourth party logistics service provider (4PL) approach in order to increase the...

Purpose: This paper aims to focus on the banking industry and its hackathon formats, which have been created by various banking groups. Other industries can learn from these findings and adopt best practice solutions. Design/methodology/approach: A multi-case study was conducted with three...

Purpose: This study aims to illustrate the current understanding of the concept of intrapreneurship by comparing it with that of a traditional project. Design/methodology/approach: A meta-model was used to demonstrate how the two concepts overlap and what differences exist. Furthermore, a case...

Purpose: Despite the advantages that the VoFI approach offers compared with traditional capital budgeting methods, its application for the appraisal of information technology (IT) and information systems (IS) investments in both research and practice is not widespread to date. Given the static...

Purpose: Benchmarks provide a strategic tool for assessing the sustainability impacts of urban development. Addressing the need for practitioners to evaluate their initiatives, track progress and determine their competitive position, this paper aims to introduce the conception and...

Purpose: In recent years, the rise of big data has led to an obvious shift in the competence profile expected from the controller and management accountant (MA). Among others, business analytics competences and information technology skills are considered a “must have” capability for the...

Purpose Information technology (IT) expenses constitute an important factor when choosing efficient IT systems. Especially with regard to cloud computing (CC), decision-makers tend to associate cost benefits. In this context, cloud providers present often undifferentiated sample calculations...

Purpose – There are cloud computing (CC) services available for various applications within the supply chain management (SCM). These services offer, for example, consistent global networking platforms and enable quick decision making, which may strengthen competitive advantages. The...

Purpose – Start-up companies in particular can benefit from cloud computing services, since frequently they do not operate an internal IT infrastructure. The purpose of this paper is to present a total cost of ownership (TCO) approach for cloud computing services. Design/methodology/approach...