Purpose Information technology (IT) is normally regarded as an enabling factor for making firms agile. Usually, it has been realized that greater IT spending enhances a firm’s agility. However, the role of IT as an obstructing factor towards organizational agility cannot be overlooked. Taking...

Purpose The purpose of this paper is to critically evaluate the practice of IT cost benchmarking using IT managerial control ratios. First, numerous reliability and validity issues that this practice is plagued by are discussed. Second, recommendations on addressing some of these reliability and...

Purpose This study aims to investigate the impact of the speed of change (trend) in information technology (IT) expenditures on performance risk indicated by revenue volatility in the US hotel industry. Design/methodology/approach To systematically investigate the impacts of IT expenditures on...

Purpose The purpose of this study is to develop a reliable and valid measurement of employee learning agility for use in human resources development. Design/methodology/approach This paper analyzed a total of 365 cases collected from Korean organizations. This paper conducted exploratory factor...

The body of knowledge generated by Business Intelligence (BI) research is constantly extended by a stream of heterogeneous technological and organizational innovations. This paper shows how these can be bundled to a new vision for BI that is aligned with new requirements coming from...